According to Greg Brockman, North Carolina public servants are leveraging ChatGPT to significantly streamline administrative tasks, with some processes reduced from 20 minutes to just 20 seconds. This AI-driven workflow enhancement is transforming government efficiency, enabling faster service delivery and reducing manual workload for employees. The integration of generative AI like ChatGPT demonstrates substantial potential for public sector digital transformation and operational cost savings, making it a compelling model for other government entities considering artificial intelligence adoption (Source: Greg Brockman on Twitter, August 1, 2025).